Our Mission

Property Staff Management: Evaluate, train and supervise building staff, creating job descriptions, setting performance standards and goals, and establishing work schedules Maintenance and Repairs: Plan and monitor routine and emergency maintenance and repairs, follow-up on work orders, and implement customized preventive maintenance programs

Regular Inspections: Inspecting the interior and exterior of all buildings and property grounds on an ongoing basis and providing necessary inspection reports

Professionally Responsiveness: Providing staff contacts who can respond to unit owners and residents in a sensitive, professional, and timely manner

Efficiency through Technology: Maintaining electronic records of all documents, customize reports, streamline collection of maintenance and common charges, manage internal work orders

Emergency Services: Maintaining a 24/7 emergency line to handle emergencies Smart Purchasing: Working together with our clients to contract for fuel, electricity and other services, and overseeing bids and purchase orders to ensure the cost-effective operation of the properties we manage

Vendor Selection and Negotiation: Carefully recommending and negotiating with a large network of preferred vendors and strategic partners to match the appropriate vendor to the job and obtain favorable pricing and payment terms

Risk Management, Safety, and Insurance: Evaluating and managing risk, advising clients about conditions that may pose safety or liability risks, maintaining all insurance and contain insurance costs, investigating and reporting on all accidents and damages

Board Relationships: Providing board with innovative ideas for property management, maintenance, and improvement; attending board meetings to provide up-to-date financial reports and reliable advice on property operation; assisting board in conducting annual meetings and elections and maintaining election records